Terms and Conditions
- Introduction
Welcome to SkyClaim.us. By accessing and using our website and services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
- Definitions
- Service: Assistance in claiming compensation for flight delays, cancellations, and denied boarding.
- User: Any person accessing or using SkyClaim.us services.
- Claim: A request submitted to an airline by SkyClaim.us on behalf of a User for compensation.
- Scope of Service
SkyClaim.us acts as an intermediary to assist Users in claiming compensation from airlines under regulations such as:
- EC Regulation 261/2004
- Montreal Convention
- US Department of Transportation (DOT) Policies
Our goal is to make the compensation process simple, transparent, and stress-free for every passenger.
- User Responsibilities
When using SkyClaim.us services, you agree to:
- Provide accurate and truthful flight details.
- Submit necessary supporting documents (e.g., boarding passes, tickets, proof of communication with the airline).
- Refrain from pursuing the same claim directly with the airline after submitting it through SkyClaim.us.
- No Win, No Fee Policy
- SkyClaim.us operates on a No Win, No Fee basis.
- If we successfully secure compensation for your claim, a service fee (a percentage of the final compensation amount) will be deducted.
- If the claim is unsuccessful, no fees will be charged.
- Intellectual Property Rights
All content, including but not limited to text, images, logos, and software on SkyClaim.us, is the property of SkyClaim.us and is protected under copyright and intellectual property laws.
- Data Protection and Privacy
Your personal information is handled with care and protected under GDPR (General Data Protection Regulation) and our Privacy Policy. By using our services, you consent to the collection and processing of your personal data for the purpose of processing your claim.
- Limitation of Liability
- SkyClaim.us is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
- SkyClaim.us cannot guarantee a successful outcome for every claim due to external factors beyond our control (e.g., airline bankruptcy, extraordinary circumstances).
- Termination of Services
SkyClaim.us reserves the right to terminate or suspend access to services if:
- Fraudulent activities are detected.
- The User violates these Terms and Conditions.
- Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States.
- Changes to Terms and Conditions
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the United States.
- Contact us
If you have any questions or concerns about these Terms and Conditions, please reach out to us: support@skyclaim.us